By Jimmy Coggins

ISBN-10: 1535539585

ISBN-13: 9781535539586

Being In provider is own exploration of the intersection among provider and Mindfulness. each winning customer support interplay calls for your complete presence and wisdom. This e-book is number of studies and observations concerning the worth of mindfulness within the provider undefined. it's the healing for the illness of disengaged affiliates and indifferent consumers. when you are a carrier expert or deal with a service-oriented association, the ebook issues to the only most vital component of your tradition and your education application - constructing presence between your administrators, managers and frontline affiliates. education the paintings of being current creates connection, belief, loyalty and compassion between your buyers, colleagues and site visitors. It empowers your affiliates through developing context instead of principles, and connecting them to their values instead of a few vague 'mission'. It offers objective to their work.

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Being In Service: The Art of Conscious Customer Service by Jimmy Coggins


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